I work at BlueCross BlueShield and a couple years ago we had a big incident with identity theft or at least the possibility of one. We have alot of people who have laptops as they are constantly on the go and taking their work home alot. One of these laptops became missing after an employee left the company. It was the companies job to find out what that person had downloaded to his computer on the hard drive in the course of his working there and to see if he had any potentially important information. To me, I thought it was pretty cool that a company can have the intelligence to be able to trace somebodys movements on the work servers to see what he did in fact have on that laptop. So all of you going to school think about that before you do somthing not to smart at work thinking no one will ever know, your ther to work, not play. Back to the story. Once the company found who's information was on that computer, it was their responsibility to notify everyone that there was a possiblity their identities were in someones hands. This was just a potential privacy breech but it turned out to be big. We offered credit protection at the cost of the company and it seemed liked everyone called in to get that protection. Our customer service department was buzzing for weeks taking calls and conferencing in the agency to get people set up with their credit protection. But to these people, they were angry that the people they trusted did not have measures in place to make sure that this could not even happen. The laptop was never found but there was also never an incident of anyone being comprimised which is good. What did the company learn from this? To give laptops to fewer people so they can be tracked better. To allow no data to be put on hard drives but instead have people working from home connect to the network remotely through a VPN. And most importantly to encrypt all data on these laptops and add extra security measure just to log onto the laptop. I think it was an eye opener for the company but they handled it really great. They accepted responsibility, did everything within their power to protect people who may be harmed and put in the measures to try and ensure that it will not happen again.
Click on the Identity Bandit to see an article about this incident.
So I guess yes, maybe Identity theft is still relevant. You just have to be involved in it to make it more relevant to you. Maybe we need some more creative identity theft commercials. Check these out and reminisce. These were funny, and they actually made you listen to what they were saying and learn a little about identity theft, how could you not listen to these!!!
BCBS Laptop Breach
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